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Find answers about shopping, payment and digital orders, or send a note to the Hilarel team.
Contact supportHelpful to know.
Where can I see what’s available?
Browse the shop or choose one of the marketplace categories. Product details and prices come from the currently published Hilarel catalogue.
How does checkout work?
The Grigora Commerce checkout shows your order summary, any applicable discount field and payment options provided by the store. An order is marked paid only after the payment provider confirms it.
How do I pay with Paystack?
After placing your order, visit the Hilarel Paystack payment page and enter your exact order total and Hilarel order number. Paystack opens separately, so your Hilarel order status may not update automatically. If it still appears pending, contact Hilarel support with your order number. Please don’t send card details.
When will I receive a digital product or service?
Delivery details depend on the listing. Review the product description and the order confirmation for the delivery method and any next steps.
Can I use a discount code?
If a code is available, enter it in the checkout discount field. The checkout will show whether it applies and update the order total.
How do I check an order?
Use the order status link from your checkout confirmation, or visit the order status page from this site.
Where can I ask about an item?
Send a message below with the item name and your question. Please don’t include payment card details.